FTX claim value: amount, past payments and remaining rights

What the amount in a claim record means

The record relates to a particular claim and the corresponding proceedings. It is not a balance available for immediate withdrawal or the market value of the original tokens. FTX’s guidance ties historical Customer Claims Portal balances to November 11, 2022.^[1]

Before comparing figures, check the platform, identifier and information date. If the documents contain several claims, do not combine them into one amount without checking the basis.

The reference for the historical balance is FTX’s Account Balances and Transactions.

Which figures to keep separate

Use the claim record and distribution data for reconciliation.

If you have already received some funds

Disclose each distribution before agreeing an offer. FTX SELL reviews the remaining rights, so information about past receipts should match the documents.

Do not add a transfer to a provider and a subsequent withdrawal as two independent payments. If a payment is still processing, note this separately. The agreement should explain what happens to a distribution received while the transaction is being arranged.^[2]

Check the Distribution Dashboard explanations and documents relating to your claim.

What to ask if an offer is expressed as a percentage

• Which amount is the percentage calculated on: the original record, the allowed amount or another basis?
• Which distributions already received have been accounted for?
• Are all remaining rights being sold, or only a defined portion?
• What amount, in which currency and by which date should the seller receive?
• Are there deductions, and who bears the costs?

Without these answers, two offers cannot be considered comparable even if they quote the same percentage. These questions concern transaction terms, rather than a ready-made claim valuation formula.

For the platform’s own description of settlement, see FTX SELL’s Payment and Transfer. A consistent basis for comparing offers is a practical seller’s check, rather than a universal FTX formula.

How to read an FTX SELL offer

FTX SELL describes the sequence as follows: data verification and agreement of the offer, electronic signing on a video call, then USDT or USDC payment, followed by filing the transfer documents. The terms of the particular transaction should match the agreement.^[4][5]

Under the published terms, the buyer bears filing costs; the agreed amount is not reduced by a separate filing deduction. The currency, network, payment details and receipt verification process are agreed in advance.

Signing and settlement terms are published in the FTX SELL payment and transfer process and transaction description.

A purchase offer is the agreed amount for specified rights, not automatically the amount on the register. Claim condition, documents, distributions received, expected future distributions and waiting time affect it. FTX SELL’s published FAQ also explains processing costs: the buyer factors them into the offer, without later deducting a separate commission from the agreed amount.^[6]

If the status or amount is unclear

Do not treat a single search label as a final answer about your rights. Check the official portal, Distribution Dashboard and related documents. FTX describes several reasons for Disputed status, rather than only an objection to the amount.^[3][2]

In your enquiry, provide the exact wording, any known reason and the date checked. Purchase eligibility and terms are determined after assessment, rather than automatically from the word Allowed or Disputed.

Locate the original record using the official FTX instructions; the reasons for distribution labels are explained in the Dashboard FAQs.

What to prepare before an enquiry

1. The claim identifier and FTX platform.
2. The amount, category and current status.
3. The history of actual distributions.
4. Documents relating to a dispute, amendment or previous transfer, where applicable.
5. Questions about the scope of rights, payment amount and settlement timing.

You can start by checking the record, then request an offer. A search result does not replace the official register.

Check the initial enquiry requirements against the FTX SELL process.

Why checking forfeited distributions matters

Not all funds that have not been received necessarily remain available for a future payment. FTX warns that particular distributions may be permanently forfeited for certain failures to meet requirements, and recommends that buyers check this history. Before comparing offers, establish the applicable notices and deadlines.

Questions