Country list: 1 October 2026; source updated: 2 October 2026
The FTX Support list is dated 1 October 2026; the source page was updated on 2 October 2026. It does not determine your individual claim status. Check current provider guidance and your Customer Portal. Current FTX provider guidance
Congo - Kinshasa is included in the site’s dated snapshot of FTX provider restrictions. A country restriction does not establish an individual claim’s status or transferability. Check the recorded amount, then request an individual purchase review. FTX SELL may decline a purchase.
Why the payout is unavailable
Do not confuse it with the Republic of the Congo: they are different countries, both on the list, and they have different pages. The DRC's capital is Kinshasa, it has its own currency, and it does not belong to the Central African monetary union.
FTX explains no reasons by country. There are three providers, the portal shows those that fit the residential address, and for the DRC none fits.
Of the smaller markets on the list this is the largest: around a hundred million people. So its presence cannot be explained by market size, as with Guernsey or the Maldives. The reason is not known, and we are not going to invent one.
I am from this country. What do I do?
- Request an offer to sell your claim. Fill in the form: country, code and contact details. There is no obligation before signing.
- Check that the claim is allowed. The claims agent runs a public search that takes an FTX Customer Code with no portal login.
- Close out identity verification and tax forms if they are open. They do not depend on a provider, and nothing works without them.
