Country list: 1 October 2026; source updated: 2 October 2026
The FTX Support list is dated 1 October 2026; the source page was updated on 2 October 2026. It does not determine your individual claim status. Check current provider guidance and your Customer Portal. Current FTX provider guidance
Morocco is included in the site’s dated snapshot of FTX provider restrictions. A country restriction does not establish an individual claim’s status or transferability. Check the recorded amount, then request an individual purchase review. FTX SELL may decline a purchase.
Why the payout is unavailable
FTX gives no explanation for particular countries. The mechanism is the same for everyone: three providers, each deciding for itself, with the portal showing those that work with the residential address on file. For Morocco it shows none.
The context is known: since 2017 cryptocurrency operations in Morocco have been restricted by currency regulation. There is no public confirmation that the providers rely on that specifically. We give it as the situation in the country, not as a declared reason for refusal.
Morocco is not alone on the list: Algeria, Tunisia and Egypt sit alongside it. FTX has published no regional explanation either.
I am from this country. What do I do?
- Request an offer to sell your claim. Fill in the form: country, code and contact details. There is no obligation before signing.
- Check that the claim is allowed. The claims agent runs a public search that takes an FTX Customer Code with no portal login.
- Close out identity verification and tax forms if they are open. They do not depend on a provider, and nothing works without them.
